Privacy Policy

At Kosmine, the protection of our customers’ privacy and personal data is a top priority.
We value the trust you place in us, and for that reason, we handle all personal information transparently, securely, and in full compliance with the EU General Data Protection Regulation (GDPR).

1. Collection of Personal Data

Kosmine only collects the data strictly necessary to ensure the proper functioning of our online store and to provide the best possible shopping experience.
This may include:

  • Information provided when creating an account (name, delivery address, billing address).

  • Payment details used during checkout.

  • Browsing preferences and purchase history to help personalize recommendations and offers.

2. Purpose of Data Processing

The data collected is used exclusively for:

  • Processing and shipping orders.

  • Managing customer accounts and purchase history.

  • Personalizing the online store experience.

  • Continuously improving our products and services.

  • Complying with applicable legal and tax obligations.

3. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected.
After this period, the data will be securely deleted or anonymized for statistical purposes.

4. Data Sharing

Kosmine does not sell or transfer personal data to third parties for commercial purposes.
Data may only be shared with trusted partners who provide essential services (such as shipping companies or payment platforms), always under strict confidentiality and data protection guarantees.

5. User Rights

In accordance with the GDPR, Kosmine customers have the following rights:

  • Right of Access – to request information about the data we hold.

  • Right of Rectification – to correct inaccurate or outdated data.

  • Right to Erasure – to request deletion of personal data when applicable.

  • Right to Restriction – to limit data processing in certain situations.

  • Right to Data Portability – to receive personal data in a structured format for transfer to another controller.

  • Right to Object – to oppose certain types of processing, such as direct marketing.

6. Data Security

We implement both technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
Security is an ongoing process, and we regularly review our practices and technologies to ensure the highest level of protection.

7. Changes to the Privacy Policy

Kosmine may update this Privacy Policy when necessary to reflect legal, technological, or operational changes.
We recommend checking this page periodically to stay informed about how we protect your data.