Privacy policy

Introduction

Welcome to Kosmine Store. Your privacy is very important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how Kosmine Store collects, uses, stores, and protects your information when you visit or make a purchase from our online store.

Kosmine Store has been serving customers across the United Arab Emirates for the past 4 years, and maintaining customer trust is one of our top priorities.

Information We Collect

When you use our website or place an order, we may collect certain types of information to provide you with a smooth and secure shopping experience. This information may include:

  • Your full name

  • Contact details such as email address and phone number

  • Shipping and billing address

  • Order and purchase history

  • Payment-related information (processed securely through trusted payment providers)

  • Device and browser information when visiting our website

We only collect information that is necessary to operate our store and serve our customers effectively.

How We Use Your Information

The information collected by Kosmine Store is used for the following purposes:

  • To process and deliver your orders

  • To communicate with you regarding your purchases, inquiries, or support requests

  • To improve our products, services, and website experience

  • To prevent fraud and ensure secure transactions

  • To comply with legal and regulatory requirements within the UAE

Your personal information is never used for purposes beyond what is necessary for running our business.

Payment Information Security

We take payment security seriously. All payment transactions are handled through secure and trusted payment gateways. Kosmine Store does not store your sensitive payment details such as credit or debit card numbers.

These payment providers follow strict security standards to ensure your financial information remains protected.

Sharing of Information

Kosmine Store respects your privacy and does not sell, rent, or trade your personal information to third parties.

However, we may share limited information with trusted partners only when necessary, such as:

  • Delivery and logistics companies to ship your orders

  • Payment service providers to process transactions

  • Legal authorities if required by UAE law

All third parties are required to handle your information responsibly and securely.

Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand how visitors use our website, allowing us to improve functionality and performance.

You can choose to disable cookies through your browser settings, but doing so may affect certain features of the website.

Data Protection and Security

Kosmine Store uses appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or disclosure.

While no online system can be completely secure, we continuously work to maintain strong security practices to safeguard your information.

Your Rights

As a customer, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal data, subject to legal obligations

  • Withdraw consent for certain data uses where applicable

You may contact us at any time regarding your privacy-related concerns.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.

Once the data is no longer needed, it is securely deleted or anonymized.

Compliance with UAE Laws

Kosmine Store operates in the United Arab Emirates and complies with applicable data protection and e-commerce regulations in the UAE. We are committed to handling personal data lawfully, fairly, and transparently.

Updates to This Privacy Policy

Kosmine Store may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and continued use of our website indicates acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us through our official customer support channels.

Final Note

Thank you for trusting Kosmine Store. We value your privacy and appreciate your continued support over the past 4 years. Your confidence in our store motivates us to maintain the highest standards of security and transparency.